... ... ... FAQ – Freedom Cotton

FAQ

We're so glad you're here!  We've dedicated this page to help you get to know us a little better.  Why not find your favorite spot and get cozy?  And, if by chance we haven't answered your question below, you are welcome to contact us!  

Pam Greene

hello@freedomcotton.com

678-485-9221

  • Help!  I entered the wrong shipping address when I placed my order!  What should I do?

Please email us at hello@freedomcotton.com as soon as possible with your order number and the correct shipping address.  The package will be returned to us and we will update the shipping address.  You will however, be responsible for reshipment costs once we have verified the address with you.

  • Do you accept returns?

We accept returns within 30 days if the items are new, unworn, and unwashed.  Please contact us by email at hello@freedomcotton.com as soon as possible with your order number and reason for the return.  Depending on the reason for your return we will provide shipping information.  Please note you will be responsible for return shipping costs.

  • I received my order and it doesn't fit.  What can I do?

This happens.  We will be happy to make a one time exchange for size.  Please contact us by email at hello@freedomcotton.com as soon as possible with your order number and specify in your email the new size you are wanting.  

  • What if my item is misprinted, damaged, or defective?  

Again, please contact us by email at hello@freedomcotton.com as soon as possible within 30 days with your order number and specific issue.  We will follow up on our end and ship a new item to you with no additional cost.

  • Do you ship internationally?

We are based in the United States and aren't shipping internationally at this time.

  • How long will it take for me to receive my order?

Most items are ready within five days.  Then, shipping takes generally 3-5 days.

  • What makes Freedom Cotton stand out from other t-shirt companies?

Freedom Cotton is more than just another place with t-shirts.  At our very core, we are Jesus followers wanting to share the message of Jesus Christ.  And, while doing that, we love encouraging others in their faith walk.  We live in a little historic town in the south and have a sailboat we spend a lot of time on.  We are so excited to share our daily lives with you.  Follow us on our journey!  

  • What is the discipleship program and how does it work?

During the life and ministry of Jesus, twelve men were his closest followers and became known as his disciples.  After the death and resurrection, Jesus sent them to spread the good news to all the nations.  

At Freedom Cotton, we would like to encourage evangelism.  Jesus started with twelve disciples.  Our initial thought was "buy eleven t-shirts and get the twelfth free".  However, we don't have a method to accomplish that, so we came up with something simple for everybody here.  When you purchase $300 in merchandise (Before shipping or sales tax) you can enter the discount code DISCIPLE DISCOUNT and receive 10% off your order.  Awesome!      

  • Do you contribute any portion of sales to a charitable organization?

We are donating a portion of our net profits to Operation Mobilization (OM).  OM has been committed for more than 50 years to bringing the message of hope through Jesus Christ to men, women, and children around the world.  With 6,800 volunteers and staff they are ministering in 118 nations.  They love Jesus and are introducing others to Him.  They are Missionaries and we love their willingness to serve God.

   You my brothers and sisters, were called to be free.  Acts 13: 38-39

 

Pam Greene

hello@freedomcotton.com

678-485-9221